Our Commitment    Top

Our commitment is to provide you with vehicle financing and other quality financial products and services. We obtain and use information about you to do so. We appreciate and respect the trust you show in providing information to us. We value our relationship with you, therefore, explaining to you how we collect, use and protect customer information is important to us.

Why We Collect Customer Information    Top

We collect customer information to identify you, confirm facts about you, help us assess requests for financial products and services, and deliver financial products and services to you.

Customer Information We Collect    Top

We get customer information from a variety of sources, such as:

• Information you, or others on your behalf, provide on applications and other forms, including identifying information such as name, address, telephone number, e-mail address and social security number and credit related information such as your assets, income, and liabilities.
• Information from your dealings and relationships with us, our related family of companies, motor vehicle dealers and others, such as vehicle and vehicle financing information, services provided to you, and how you perform on your outstanding credit obligations.
• Information from consumer reporting agencies such as credit history and capacity.
• Information from outside sources like motor vehicle dealers, employers, marketing firms and other sources, such as employment status and demographic data.

Protecting Customer Information   Top

Safeguarding customer information is important to us. We use systems, policies and procedures to maintain the accuracy of customer information and to protect it from loss, misuse, or alteration. Customer information is accessible by appropriate personnel who have a business need for the information. We provide training and communication programs to educate our personnel about the meaning and requirements of this privacy statement.

How We Use Customer Information   Top

We use customer information to meet your requests for financial products and services, administer accounts, develop new financial products and services and comply with legal requirements. We also use customer information to determine which products or services might be of interest to you.

In striving to serve you, we sometimes share customer information with others so they may help us by providing services to us or by providing services on our behalf or jointly with us to you. We don't sell personal information about you to unrelated companies for their independent use. We do share information as permitted by law.

Sharing Information Within Our Family of Companies   Top

We may share the information we collect about present and former customers within our family of companies. Our "family" is the group of companies related to us by common control or ownership. We share information within this family as a normal part of conducting company business and offering products and services to customers. This sharing of information is limited. Shared information includes identifying information and information we get from our dealings with you and the relationship you have with us. We do not share customer credit information we collect from outside sources, such as credit reports, within our family of companies.

Sharing Information With Unrelated Companies   Top

In order to provide you with the services you request and with other valuable financial products and services, we share customer information with unrelated companies -- companies who are not members of our family of companies. This sharing allows us to: service accounts; provide the services or products requested; report our experiences; protect our business against fraud and unauthorized transactions; respond to governmental requests and regulatory requirements. We may also share information to offer financial products and services jointly with other financial service providers.

We may share customer information about present and former customers with the following types of companies:

• Select financial service providers who participate in joint marketing programs with us: such as motor vehicle dealers providing vehicle financing; and also others who provide products or services on our behalf such as insurance agents, brokers, or underwriting companies providing auto and other types of insurance.
• Financial service providers and non-financial companies who provide services for us or on our behalf, such as companies that prepare account invoices or statements, help us service accounts, promote and market our products, provide computer and systems support and other services.
• Others, such as independent contractors or suppliers.

Unrelated companies receiving customer information from us enter agreements with us to protect the information they receive before information is provided. These agreements also limit the use of the information to providing services we request. We do not share customer information with other companies unless an agreement to protect customer information is in place, except as otherwise permitted by law.

Identity Theft Victim Assistance Center   Top

Identity theft is a major concern for consumers. If you are or believe you are a victim of identity theft, our Victim Assistance Department may be of assistance. A dedicated team of customer service representatives will work with you to seek resolution of your affected accounts. To notify us and to obtain helpful information contact: 1-800-439-4538.

Helpful Information   Top

If you wish to minimize the number of unsolicited calls received from marketers or unsubscribe from email marketing messages from us, make your preferences known.

Additional Rights   Top

Some states may provide additional privacy protections under existing or future state laws. We are committed to complying with applicable law when we share customer information.

Future Changes   Top

This statement updates and replaces any previous statements you may have received from us about the collection, use and protection of customer information. We may change this privacy statement at any time and if we do, we will notify you as required by law.

Questions?   Top

Call 1-800-645-1570 for answers to your questions about this privacy statement.

PRIVACY STATEMENT - ON-LINE SUPPLEMENTTop

This section describes our practices regarding information received about you during visits to this web site. The amount and type of information received depends on how you use this site. Please take a few minutes to read our complete Financial Privacy Statement so you may understand how personal information is used and the measures we take to protect your personal information.

Normal Web Site Usage:   Top

You can visit our web site to read product, investment, and company information, or use our on-line tools (e.g., budget planner and calculators) without telling us whom you are and without revealing any personal information. The only information we collect and store during normal web site usage is the name of your Internet service provider, the web site you last visited, the pages you request, the date and time of those requests and the number of visits you made to our site.

We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. This same information may be shared with third parties in order to provide these services or to analyze, store, or aggregate the information. It may also be shared with other third parties, working with us to improve the services of Mazda Credit or our website. During normal web site usage, we do not collect or store personally identifiable information such as name, mailing address, email address, phone number, or social security number.

On-Line Collection of Personally Identifiable Information:   Top

There are instances where Mazda Credit requests personally identifiable information to provide the web site visitor a service or correspondence (e.g., promotions and mailed brochures). This information, such as name, mailing address, email address, type of request, and possibly additional information, is collected and stored in a manner appropriate to the nature of the request as determined by Mazda Credit and is used to fulfill your request. Whenever we request such information, we will clearly explain how it will be used. If you tell us that the information should not be used as a basis for further contact, we will respect your request. The information you provide is used by Mazda Credit to improve the services we provide you. This information may also be provided to our agencies for use on behalf of Mazda Credit in accordance with our privacy statement. However, it is never provided or sold to any other company for that company's independent use.

During the course of your visit, you may move to other Mazda Credit websites. In addition, this site may provide links to third party sites not controlled by Mazda Credit. It is recommended that you check the specific privacy statements of any site before providing any personally identifiable information.

Mazda Credit's Internet Services:   Top

To use Mazda Credit's Internet services, such as Account Access or Electronic Funds Transfer or Enrollment, we require a certain amount of personally identifying information (e.g., name, social security number, account number and other applicable information) we can use to verify you as a Mazda Credit customer. We use this to identify and access data in the existing relationship we have with you to provide you with the requested services. We request mail addresses (email) as an alternate means of contacting you. Providing your email address is optional, except when you request an Internet delivered service, then it is necessary for us to have to honor your request. We may also use this information to enhance our understanding of you and improve our services.

Electronic Mail Sent to Us That Contains Personal Information:   Top

Internet users may decide to send Mazda Credit personally identifying information, for example, in an electronic mail message containing information about your Mazda Credit product or service. Mazda Credit will only use this information to identify the user as a Mazda Credit customer and to determine how to respond to the electronic mail. We will use this information for the purpose identified in the email message and to enhance our understanding of you in order to improve our services to you.

What Are Cookies?   Top

A "cookie" is a small line of text that is stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Your browser probably has options that will let you control whether the browser accepts cookies, rejects cookies, or notifies you each time a cookie is sent to you.

If your browser is set to reject cookies, cookie-enabled websites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services. It is also less secure than using cookies, because all of your specific data must be sent to the website each time you view a page. Accepting cookies means your private data can stay at the Web server, and the only information transmitted over the Internet is your ID cookie.

If your browser is set to accept cookies, any cookies that are sent to your browser are stored in your computer for a period of time. There are a few different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all your browser's windows, or when you shut down your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Permanent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, c) you manually remove them.

We use permanent cookies to supply visitors to our site with a customized experience. These cookies do not involve personally identifiable information. We also use session cookies to customize your experience during a session, to aid in your navigation and use of the site, to develop generic web site metrics and other similar uses.

Questions?   Top

Our privacy practices are designed to provide a high level of protection for your personal information and our systems. If you have any questions or comments about Mazda Credit's Online Privacy Practices, you can contact us via E-mail.

Changes:   Top

We reserve the right to change our Privacy Statement On-Line Supplement. A revised On-Line Privacy Statement Supplement only applies to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective date.

IMPORTANT PRIVACY CHOICE FOR CONSUMERS

SUPPLEMENT TO OUR PRIVACY STATEMENT
FOR CALIFORNIA RESIDENTS

Your Rights   Top

You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and our affiliated motor vehicle dealers/retailers. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choice   Top

Restrict Information Sharing With Companies We Own or Control (Affiliates) and Our Affiliated Authorized Motor Vehicle Dealers/Retailers (Companies With An Agreement To Sell Or Lease Cars And Trucks They Purchased From Our Affiliates): Unless you say "No", we may share personal and financial information about you with our affiliated companies and affiliated dealers/retailers.

If you are a resident of the State of California and would like additional information regarding exercising your choice to restrict information sharing with our affiliated authorized motor vehicle dealers/retailers, click here or contact us at (866) 222-4405.